Newcastle upon Tyne
Housing Support Assistant
£17,072 - £18,746 per annum
37 hours per week.
We need an enthusiastic and reliable person to join us as a Housing Support Assistant working as part of our Temporary Accommodation Service. You will help to make sure that the council’s Temporary Accommodation Service is well run and meets the needs of service users. You will be the first point of contact for new service users and your duties will include: providing a first point of contact on reception, providing basic information and support, supporting move on arrangements, cleaning and handling small amounts of money.
You should be compassionate and committed to providing support and excellent customer service to vulnerable service users. You need to be calm, confident, tactful and able to handle difficult situations. It is essential that you are capable of regular lifting and carrying of materials and furniture. The post involves working a shift pattern as the premises need to be staffed 24 hours a day.
For an informal discussion please contact Gemma Waldron 0191 2771737.
Apply online at www.northeastjobs.org.uk.
29 Mar 2018